FAQ

Below are some of the most frequently asked questions.







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I am struggling to picture my bathroom with the items I like? Can you help?

Yes! All our showrooms have virtual world design which allows us to view the bathroom in 3D world! We can load all of your chosen products to show you the finished article! This helps us to ensure all the items chosen will work with your layout.


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I want to visit your showroom with my dimensions? what information do you require?

We would always recommend this to be done by a professional tradesman or one of our design consultants, but we would require the following:-

  1. Room length x width x height
  2. Position of existing toilet, basin, shower, bath
  3. Door position and size including which way the door opens
  4. Electricity points
  5. Window position and size

It’s also good to understand what hot water/heating system you have including water pressures to allow us to tailor your bathrooms components i.e. select a shower to work at optimum performance with your hot water system.


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I’ve had a quote from a local showroom, can you match it?

Yes, please see our ‘price promise’
click here


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My bathroom is very small, I don’t know what I can fit in the space?

Don’t panic – with our skilled design consultants we can help layout your bathroom. They space might be small but the ideas can be big! Leave it to us!


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We don’t have a builder/plumber, can you help us?

Yes; each branch have a list of recommended installers who can provide you with a quote. Our installers have worked alongside us and have completed some beautiful bathrooms.


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We don’t have the biggest of budgets for our bathroom. Can you supply a cost effective suite?

Yes! We have a wide product range to help suit every budget.


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When will I receive my delivery?

We will liaise with you and your builders when it comes to deliveries. We are able to offer split deliveries if it suits.


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Where can I find your website terms and conditions?

Our website terms and conditions can be found here


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If you can’t find the answer to your question let us know Click Here