Services

Gold Platinum by GSI

Products

We have access to literally hundreds of thousands of bathroom products manufactured both locally and overseas.

Our very experienced and knowledgeable customer service staff assist our customers to work through the vast range of available products to help quickly find the bathrooms products that are within the proposed budget and best create the customers’ dream bathroom.

Our product range ensures that every customer can renovate or install a brand new bathroom from top to bottom, baths, taps, basins, tiling, plumbing, wet rooms, drainage, mirrors, lighting, etc.

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Design

Design

Here at Just Add Water we want you to enjoy every stage of planning your new bathroom or shower room. To help you decide on products, style and functionality we have in store design software created to make the process as easy as 1,2,3.

Simply have a look at the packages we offer and see which one suits you and your needs the most.

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Technical Service

The members of the Just Add Water Customer Service team are continually being trained to fully understand the technical detail of the products that are sold in our showrooms.

Technical advice is an area that we pride ourselves on. If there really is a situation where our team is unable to answer a question, their expertise can be reinforced by direct access to the manufacturer so you can be assured of an informed answer within 24 hours. This service is underpinned by our very close and long-standing relationships with our manufacturers.

Installation

You have not selected an installer already? Never mind, we will be happy to put you in touch with a local craftsman whose work we know to be of the highest quality.

Just Add Water will only ever recommend installers that we have worked with for years. We continually monitor the service levels of our recommended installers to ensure that they are still at the top of their game. At the end of the day we have a reputation that we do not want tarnished.

Just Add Water is not in a position to be able to offer any type of guarantee or be held liable for their workmanship as we have no formal business relationship with any recommended installer.

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Delivery

Just Add Water is able to deliver to any part of the UK – in fact we have even arranged delivery to many other continents around the world!

As we work with major developers we are able to manage the supply chain to match your requirements. We understand that there are often variations in project lead times and we are there to assist our customers when these issues arise.

Obviously it is our job to ensure that you receive the products when you want them and in a first class condition – this is our commitment to our customers.